Privacy Policy
Last Updated: October 2026
MHA Global Holdings (“MHA,” “we,” “us,” or “our”) respects the privacy of visitors, vessel operators, crew members, customers, business partners, and other individuals who interact with our services or website.
This Privacy Policy explains how we collect, use, protect, and disclose personal information through our website, mhaglobalholdings.com, and in connection with our maritime medical assistance and coordination services.
MHA’s services are principally provided to vessels and crews operating in the Gran Rosario / Up River area of Argentina.
1. Information We Collect
Depending on how you interact with MHA, we may collect information including:
Contact and business information
- Name
- Company or organization
- Position or role
- Email address
- Telephone number
- Vessel name
- Fleet or operator information
- Country and business location
- Information contained in communications with us
Medical and health information
When medical assistance is requested, MHA may receive information relating to a crew member’s health or medical condition, including information necessary to assess, coordinate, refer, monitor, or manage a medical case.
Medical information is treated as confidential and is only collected, accessed, used, or disclosed when necessary for the provision and coordination of medical assistance, where legally permitted or required, or with the appropriate authorization or consent.
Website information
When you use our website, we may collect technical information such as:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Cookies and similar technologies
The information collected through the website is used to operate, secure, maintain, and improve the website and our services.
2. How We Use Personal Information
MHA may use personal information to:
- Respond to inquiries and requests.
- Provide medical assistance and coordination.
- Coordinate medical consultations, examinations, transportation, hospitalization, referrals, and specialist care.
- Communicate with vessel operators, designated representatives, healthcare providers, port or terminal personnel, and other parties involved in a medical case.
- Manage our Per-Vessel Subscription service.
- Coordinate and manage customer relationships.
- Follow up on medical cases and maintain appropriate continuity of care.
- Respond to emergencies.
- Communicate with you regarding our services.
- Maintain business and operational records.
- Protect the security and integrity of our website and services.
- Comply with applicable legal, regulatory, contractual, and professional obligations.
We seek to collect and use only information that is relevant and necessary for the applicable purpose.
3. Medical Information
Because MHA provides medical assistance and coordination, some services may involve the handling of sensitive health information.
Medical information may be shared, when necessary and legally permitted, with healthcare professionals, hospitals, clinics, laboratories, medical transportation providers, specialists, insurers, vessel operators, designated representatives, or other parties directly involved in providing or coordinating care.
MHA seeks to limit disclosure to information that is reasonably necessary for the applicable medical or operational purpose.
Where appropriate, information may be anonymized or de-identified for internal reporting, quality improvement, training, statistical analysis, or institutional case studies so that individuals cannot reasonably be identified.
4. Information Provided Through Our Contact Form
If you submit information through an MHA contact form, we may collect the information you provide, including your name, company, email address, telephone number, vessel or fleet information, the nature of your inquiry, and your message.
If you voluntarily provide medical information through a contact form, please understand that the website contact form is not intended to replace emergency medical communication.
For urgent medical situations involving a vessel or crew member, please contact MHA directly using the designated emergency communication channel.
5. Sharing of Information
MHA does not sell personal information.
We may disclose personal information when reasonably necessary to provide our services, including to:
- Healthcare professionals
- Hospitals and clinics
- Medical specialists
- Laboratories and diagnostic providers
- Medical transportation providers
- Vessel operators and designated representatives
- Port or terminal representatives
- Insurers or assistance providers
- Technology and service providers acting on our behalf
- Professional advisers
- Government or regulatory authorities where required by law
We seek to ensure that third parties receiving personal information use it only for appropriate purposes and maintain appropriate confidentiality and security.
Argentina’s data-protection framework generally regulates disclosure of personal information and requires appropriate safeguards around its use. (Argentina)
6. International Transfers
Because maritime operations and medical assistance may involve vessels, crew members, operators, healthcare providers, insurers, or other parties located outside Argentina, personal information may in some circumstances need to be transferred internationally.
Where such transfers occur, MHA will seek to use appropriate legal and contractual safeguards and comply with applicable data-protection requirements.
7. Data Security
MHA takes reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Access to sensitive information, including medical information, is limited to individuals and organizations that require access for legitimate medical, operational, contractual, or legal purposes.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
MHA retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and medical records, resolving disputes, complying with contractual obligations, and meeting applicable legal or regulatory requirements.
When information is no longer required, MHA will seek to securely delete, destroy, anonymize, or otherwise dispose of it as appropriate.
9. Your Rights
Under applicable Argentine data-protection law, individuals have rights concerning their personal information, including rights of access, rectification, updating, and, where applicable, deletion or confidentiality of personal data. (Argentina)
Requests concerning your personal information may be submitted to:
MHA Global Holdings
Email: info@mhaglobalholdings.com
When appropriate, we may request information necessary to verify the identity of the person making the request.
Argentina’s data-protection framework establishes specific procedures and time periods for exercising access and rectification/suppression rights. (Argentina)
10. Cookies
Our website may use cookies and similar technologies to provide website functionality, understand website usage, improve performance, and maintain security.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
If MHA introduces analytics, advertising, tracking, or other third-party technologies in the future, this Privacy Policy may be updated accordingly.
11. Third-Party Websites
Our website may contain links to third-party websites, including healthcare providers, business partners, service providers, or other resources.
MHA is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage users to review the privacy policies of those websites before providing personal information.
12. Children’s Privacy
MHA’s services are intended primarily for businesses, vessel operators, maritime professionals, and adult crew members.
Our website is not directed toward children, and we do not knowingly collect personal information from children through the website.
13. Changes to This Privacy Policy
MHA may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated version will be posted on this page with the revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:
MHA Global Holdings
Maritime Health Assistance
Gran Rosario / Up River · Argentina
Email: info@mhaglobalholdings.com